Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

Welcome to AiBenchLab. By accessing, downloading, installing, or using AiBenchLab (the "Software"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and The Molen Company ("AiBenchLab," "we," "us," or "our").

If you do not agree to these Terms, do not access, download, install, or use the Software.

By using AiBenchLab, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Software on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

AiBenchLab is a desktop application designed for benchmarking and comparing AI models. The Software is local-first, meaning it runs entirely on your local machine.

2.1 Local-First Architecture

  • The Software executes locally on your device (Windows, Mac, or Linux).
  • You provide your own AI models and API keys to third-party AI services.
  • AiBenchLab does not host, proxy, or store your data, API keys, model outputs, or benchmark results.
  • Benchmark results and test data remain on your system unless you explicitly choose to export them.
  • AiBenchLab does not transmit your prompts, test data, or benchmark results to our servers.
  • AiBenchLab does not resell, bundle, or provide third-party AI services. Users contract directly with such providers.

2.2 User Responsibility

You are solely responsible for:

  • Providing and managing your own AI model access and API keys.
  • Your use of the Software and any third-party services you connect to it.
  • Compliance with the terms of service of any third-party AI providers you use with the Software.
  • All costs associated with third-party AI services, including API usage fees.
  • The security and confidentiality of your API keys and credentials.

3. Account Registration and Information

To purchase and use AiBenchLab, you must provide accurate and complete information, including:

  • Company name (if applicable)
  • Contact name
  • Email address
  • Phone number
  • Billing address

You are responsible for maintaining accurate account information and for updating it promptly if it changes. You must not provide false or misleading information.

4. License Grant

Subject to your compliance with these Terms and payment of applicable fees, AiBenchLab grants you a limited, non-exclusive, non-transferable license to install and use the Software in accordance with your selected tier.

4.1 License Tiers

AiBenchLab offers multiple license tiers with different features, seat counts, and pricing. Current pricing, tier names, and feature inclusions are published at aibenchlab.com/pricing. That page is the authoritative source for all current pricing and tier details. Pricing and tier definitions are subject to change; the pricing page always reflects the current offering.

4.2 Seat Definition

One "seat" means one individual user. Each user must have their own license. Sharing of license keys or credentials between multiple users is prohibited and constitutes a material breach of these Terms.

4.3 Perpetual Licensing

Paid licenses are perpetual — you own the version you purchased and it continues to function indefinitely. Optional annual update entitlements are available; see aibenchlab.com/pricing for current renewal terms. If you do not renew, the Software continues to work; you simply do not receive new features or updates.

5. Trial Period

AiBenchLab offers a 14-day full-feature trial of the Software. The 14-day trial period begins only when software access is actually granted to you — typically upon first launch of the Software after installation. Joining a waitlist, pre-ordering, or reserving a launch-day spot does not start the trial clock.

During the trial period:

  • You have access to all features of the Software.
  • No payment information is required to start the trial.
  • You may evaluate the Software to determine if it meets your needs.
  • You are strongly encouraged to test the Software with your intended workflows and hardware before purchasing.

At the end of the trial period, the Software reverts to permanent free-tier functionality. You may purchase a license at any time to unlock paid features.

6. User Responsibilities

As a user of AiBenchLab, you agree to:

  • Use the Software in compliance with all applicable laws and regulations.
  • Provide and manage your own API keys for third-party AI services.
  • Be solely responsible for all interactions with third-party AI providers.
  • Comply with the terms of service of any third-party AI services you use.
  • Maintain the security and confidentiality of your license key and account credentials.
  • Not exceed the seat limits or model comparison limits of your license tier.
  • Provide accurate billing and contact information.

7. Prohibited Uses

You agree NOT to:

  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Software.
  • Circumvent, disable, or interfere with license enforcement mechanisms or security features.
  • Redistribute, resell, lease, sublicense, or transfer the Software or your license to any third party.
  • Remove, alter, or obscure any copyright notices, trademarks, or branding in the Software.
  • Falsify, manipulate, or misrepresent benchmark results produced by the Software.
  • Represent benchmark results as certified, endorsed, or officially validated by AiBenchLab unless explicitly authorized in writing.
  • Use the Software for any unlawful purpose or in violation of these Terms.
  • Share your license key or credentials with unauthorized users.
  • Exceed the seat limits or model comparison limits specified for your license tier.
  • Use the Software in a manner that could damage, disable, overburden, or impair the Software or interfere with any other party's use of the Software.

8. Payment Terms

8.1 Payment Processing

All payments are processed securely through Lemon Squeezy, our third-party payment processor. AiBenchLab does not store your credit card information. By providing payment information, you authorize AiBenchLab to charge the applicable fees to your payment method. Lemon Squeezy's privacy policy governs how your payment information is handled.

8.2 Price Changes

AiBenchLab reserves the right to change pricing for future purchases at any time. Your paid license price is locked at the time of purchase and is not subject to change. Current pricing is always published at aibenchlab.com/pricing.

8.3 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all applicable taxes associated with your purchase.

9. Refund Policy

All paid licenses are covered by a 30-day money-back guarantee from the date of purchase. If you are not satisfied for any reason, contact within 30 days with your order number for a full refund. See our full Refund Policy for complete details.

10. Planned Features

AiBenchLab's website, marketing materials, or Software interface may reference features described as "Planned," "Coming Soon," "Roadmap," or similar language. These references are informational only and provided to give you insight into our development priorities.

These references do NOT constitute:

  • A guarantee, promise, or binding obligation to deliver any specific feature.
  • A commitment to any particular timeline or release date.
  • A warranty of future functionality.

AiBenchLab reserves the right to modify, delay, or cancel any planned features at its sole discretion without liability.

11. Intellectual Property

The Software, including all code, documentation, design, trademarks, logos, and related materials, is the sole and exclusive property of The Molen Company. All rights not expressly granted to you in these Terms are reserved by AiBenchLab.

Your license does not grant you any ownership rights in the Software. You may not use AiBenchLab's trademarks, logos, or branding without prior written permission.

12. DISCLAIMER OF WARRANTIES

THE SOFTWARE IS PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SOFTWARE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

AIBENCHLAB DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL OPERATE IN COMBINATION WITH ANY PARTICULAR HARDWARE, SOFTWARE, SYSTEM, OR DATA.

YOU ASSUME ALL RISK AND RESPONSIBILITY FOR YOUR USE OF THE SOFTWARE. THE 14-DAY TRIAL PERIOD IS PROVIDED TO ALLOW YOU TO EVALUATE THE SOFTWARE AND DETERMINE ITS SUITABILITY FOR YOUR NEEDS BEFORE PURCHASE.

AIBENCHLAB MAKES NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF BENCHMARK RESULTS. BENCHMARK RESULTS MAY VARY BASED ON HARDWARE, CONFIGURATION, AND OTHER FACTORS BEYOND AIBENCHLAB'S CONTROL.

AIBENCHLAB IS NOT RESPONSIBLE FOR OUTAGES, PERFORMANCE ISSUES, PRICING CHANGES, OR POLICY CHANGES OF THIRD-PARTY AI PROVIDERS.

No Professional Advice

The Software is provided for informational and benchmarking purposes only and does not constitute financial, legal, regulatory, or professional advice. You should not rely on benchmark results as the sole basis for business, procurement, or compliance decisions.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIBENCHLAB'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID TO AIBENCHLAB FOR THE SOFTWARE IN THE 12 MONTHS PRECEDING THE CLAIM.

THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND ANY OTHER LEGAL THEORY.

IN NO EVENT SHALL AIBENCHLAB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS OR SERVICES, EVEN IF AIBENCHLAB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Limitation of Personal Liability

No individual owner, developer, officer, employee, contractor, or contributor of AiBenchLab or The Molen Company shall be personally liable for any claims, damages, or obligations arising out of or related to these Terms or your use of the Software.

All claims must be brought against AiBenchLab (The Molen Company) as the licensor, and all liability is subject to the limitations set forth in Section 13 of these Terms.

15. Indemnification

You agree to indemnify, defend, and hold harmless AiBenchLab, The Molen Company, and their respective officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Software.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including intellectual property rights or privacy rights.
  • Your use of third-party AI services or API keys in connection with the Software.

16. Termination

16.1 Termination by You

You may terminate your license at any time by uninstalling and ceasing all use of the Software and destroying all copies in your possession. Termination after the 30-day refund window does not entitle you to a refund. See the Refund Policy for details.

16.2 Termination by AiBenchLab

AiBenchLab may suspend or terminate your license immediately, without prior notice, if you:

  • Violate these Terms.
  • Fail to pay applicable fees.
  • Engage in fraudulent or unlawful activity.
  • Exceed seat limits or model comparison limits.

16.3 Effect of Termination

Upon termination, you must immediately cease all use of the Software and uninstall it from all devices. Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 9, 11, 12, 13, 14, 15, 17, 18, and 19.

17. MANDATORY BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and AiBenchLab agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Software (collectively, "Disputes") will be resolved exclusively by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

17.1 Arbitration Rules

The arbitration will be conducted under the rules of the American Arbitration Association ("AAA"), which are available at www.adr.org or by calling 1-800-778-7879.

17.2 Arbitration Location

The arbitration shall take place in Yolo County, California, or Solano County, California, at AiBenchLab's election.

17.3 Costs

Each party shall bear its own costs of arbitration, including attorneys' fees, unless otherwise required by applicable law or the arbitrator's award.

17.4 Arbitrator's Authority

The arbitrator may award the same damages and relief that a court could award, but the arbitrator may not award relief (including declaratory or injunctive relief) benefiting anyone other than the parties to the arbitration. The arbitrator's decision is binding and may be entered as a judgment in any court of competent jurisdiction.

18. CLASS ACTION WAIVER

YOU AND AIBENCHLAB AGREE THAT DISPUTES WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE PROCEEDING, OR SIMILAR PROCEEDING.

YOU AND AIBENCHLAB EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

If this waiver is found to be unenforceable, then the entirety of this arbitration provision (Section 17) shall be null and void, and the Dispute shall proceed in court.

19. Governing Law and Venue

These Terms and any Disputes not subject to arbitration shall be governed by the laws of the State of California, without regard to its conflict-of-law principles.

For any matters not subject to arbitration under Section 17, you agree to the exclusive jurisdiction and venue of the state or federal courts located in Yolo County, California, or Solano County, California, at AiBenchLab's election. You waive any objection to jurisdiction or venue in these courts.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

21. Entire Agreement

These Terms, together with the Privacy Policy and End User License Agreement (EULA), constitute the entire agreement between you and AiBenchLab regarding your use of the Software and supersede all prior or contemporaneous agreements, representations, warranties, or understandings, whether written or oral.

22. Modifications to Terms

AiBenchLab reserves the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date.
  • Sending an email notification to your registered email address (for material changes).

Your continued use of the Software after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Software and may request a refund within the 30-day refund window or discontinue any optional annual update renewal.

23. Contact Information

If you have questions about these Terms, please contact us:

AiBenchLab
The Molen Company
Email:
Website: https://aibenchlab.com